Delivery options explained

Choose the delivery of your unforgettable experience gift by post or email delivery.

Gift Wallet by Post

Dispatched same working day (when ordered before 4pm) your gift pack includes all information about your chosen experience, booking information everything else they need to have a great day out!

Take advantage of FREE voucher personalisation and add your own message to the recipient.

When you gift the voucher, the recipient is able to book their experience straight away using our easy online booking system.


The Gift Experience Scotland e-ticket is a quick way to present your experience voucher! Select an E-ticket and receive it real-time by email as soon as you’ve ordered. 24 hours a day.

Your e-ticket gives you all the information you require about the experience and can be easily printed off on all home printers.

Included in your e-ticket is a unique security number, information about the experience booked and information about redemption.

Delivery expectations

All vouchers are posted the same day when ordered before 4pm weekdays.

Click and Collect

Click and collect purchases allow you to order a voucher and collect them from our head office in Leith:

3 – 10 Dock Place

First Class

The Royal Mail aims to deliver vouchers sent 1st Class on the next working day, however, this can be 2-3 days at busy postal times or when delivering to more remote addresses.

Special Delivery

We offer special delivery which ensures next day delivery (except Sundays) before 1pm to 99% of properties and businesses in the UK. For a fee of £8 you can take advantage of guaranteed next day delivery.

An additional charge applies for delivery guaranteed on a Saturday.

Special delivery orders are sent same working day on orders placed before 4pm weekdays. A signature is required on delivery.

Same-Day Delivery

We also offer same-day delivery to customers in the following postcodes:

EH1 EH2 EH3 EH4 EH5 EH6 EH7 EH8 EH9 EH10 EH11 EH12
EH13 E14 EH15 EH16 EH17 EH20 EH21 EH22

This service is available Monday to Friday (With the addition of some Saturdays in the lead-up to Christmas) for purchases made before 4pm. These vouchers will then be delivered between 6pm and 8pm the same day.

Nominated Day

You also have the option to select nominated delivery dates for E-Vouchers, special delivery and same day vouchers.

If you select one of these delivery options, you will then be given the option to select a prefered delivery date up to 3 months in the future.

2017 Christmas delivery

At peak periods the post can be a bit slower please allow an extra few days for delivery. If you have an account you can download your voucher from there, or alternatively please contact us for assistance

  • First Class: Orders must be placed by 4pm on Wednesday 20th December
  • Special Delivery: Orders must be placed by 4pm on Friday 22nd December.
  • E-tickets: Delivered by email real-time throughout the festive period.


Gift Rewards member?